Help Center
Answers to common questions for wholesale buyers, suppliers, and trade representatives.
Amya.africa is strictly a business-to-business (B2B) marketplace. Accounts are designed for merchants, traders, importers and retailers buying for African markets, and for the manufacturers, exporters and trading companies that supply them.
Suppliers progress through three verification tiers: Contact Verified (confirmed business email and phone), Documents Verified (uploaded company documents reviewed by our team), and Site Verified (an on-site visit to the supplier's premises).
Buyers browse the catalog and contact suppliers for free. Suppliers and buyers can subscribe to optional membership plans or purchase clearly labeled Sponsored placements for additional visibility.
Organization owners can upgrade, downgrade, or cancel a plan at any time in Organization Settings → Billing. Cancellations take effect at the end of the current billing period.
You can report suspicious listings or conduct via our Trust & Safety Reporting page, and you can export your data or permanently delete your account from the Account Deletion page.
Reach our trade support and compliance team directly through the contact page.
